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Privacy Policy

Last updated: July 7, 2026

This Privacy Policy describes how Webfor LLC ("Citerank," "we," "us," or "our") collects, uses, and shares information when you use Citerank ("Service"). By using the Service you agree to this policy.

1. Information We Collect

Account information: Email address and password (hashed) when you register. If you sign in with Google, we receive your email and name from Google.

Audit data: URLs, domains, and queries you submit for analysis. Scan results including AI visibility scores, schema findings, and citation data.

API keys: Third-party API keys you optionally add (Perplexity, OpenAI, Anthropic, DataForSEO) are encrypted server-side and never exposed in plaintext after saving.

Usage data: IP address (hashed for rate limiting), browser type, pages visited, features used, and audit counts.

Payment data: We do not store payment card data. Billing is handled by LemonSqueezy; see their privacy policy.

2. How We Use Your Information

  • To provide, operate, and improve the Service
  • To process payments and manage your subscription
  • To send transactional emails (audit results, weekly digest, alerts) — with your consent where required
  • To enforce rate limits and prevent abuse
  • To analyze aggregate usage patterns and improve product features
  • To comply with legal obligations

We do not sell your personal information to third parties.

3. AI Processing — How Your Data Is Used by AI Providers

Citerank is an AI-powered platform. When you run a scan, your submitted URL and domain are sent to one or more third-party AI providers to generate scores, citation analysis, and recommendations. This section explains which providers are involved, what data they receive, and how they handle it.

Data sent to AI providers: The URL or domain you submit, plus any text content fetched from that URL during analysis (page title, meta description, on-page content). We do not send your account email, payment data, or API keys to these providers.

AI providers used and their data policies:

  • Google Gemini — Used for AI Overview tracking, citation scoring, and structured analysis. Data is processed under Google's Gemini API Terms of Service. Google does not use API-submitted data to train models by default (requires opt-in).
  • OpenAI (GPT-4 / GPT-4o) — Used for citation detection via web browsing and content analysis. Processed under OpenAI's API Usage Policy. API data is not used to train OpenAI models.
  • Perplexity AI (Sonar) — Used for Perplexity citation tracking. Processed under Perplexity's Privacy Policy. API queries are not used for model training.
  • Anthropic (Claude) — Used for structured reasoning, entity analysis, and content scoring. Processed under Anthropic's Privacy Policy. API submissions are not used to train Claude models.
  • xAI (Grok) — Used for AI engine breakdown analysis. Processed under xAI's Privacy Policy.
  • DataForSEO — Used for SERP data, keyword metrics, and AI Overview detection. Processed under DataForSEO's Privacy Policy.
  • Bing Search API (Microsoft) — Used for web citation verification. Processed under Microsoft's Privacy Statement.
  • YouTube Data API (Google) — Used for video intelligence and YouTube citation tracking. Processed under Google's Privacy Policy.

Your data is not used to train AI models. None of the above providers use data submitted via their API for model training without explicit opt-in. Citerank does not opt in to any such programs.

Lawful basis (GDPR): Processing of personal data through AI providers is carried out under the lawful basis of legitimate interest (Article 6(1)(f) GDPR) — specifically, to provide the AI-powered analysis service you requested. Where required by applicable law, we rely on your consent (expressed through acceptance of this policy and use of the Service).

Data Processing Agreements: Enterprise and agency customers who require a formal DPA may request one by emailing hello@citerankscore.com.

4. Data Sharing

We share data with:

  • Supabase — database and authentication (EU/US data residency available)
  • Vercel — hosting and serverless compute
  • Resend — transactional email delivery
  • LemonSqueezy — payment processing and subscription management
  • AI providers — as described in Section 3 above, for scan analysis

We may disclose data if required by law or to protect the rights, safety, or property of Webfor LLC or others.

5. Data Retention

Audit data is retained for 12 months from the scan date, then automatically deleted. Account data is retained until you delete your account. API key credentials are deleted immediately upon removal. You can request deletion at any time (see Section 8).

6. Cookies and Tracking

We use localStorage (not cookies) to store your session token client-side. We do not use cross-site tracking cookies or behavioral advertising networks. Analytics data is collected in aggregate and is not tied to identifiable individuals.

7. Security

API keys are encrypted using AES-256 before storage. Passwords are hashed using bcrypt via Supabase Auth. All data is transmitted over HTTPS. Row-level security ensures users can only access their own data.

No system is perfectly secure. We recommend using a strong, unique password for your Citerank account.

8. Your Rights

Depending on your jurisdiction (including GDPR, CCPA, and similar laws), you may have rights to:

  • Access — request a copy of data we hold about you
  • Correction — request correction of inaccurate data
  • Deletion — delete your account and all associated data via Settings → Account → Delete Account, or by emailing hello@citerankscore.com
  • Portability — request an export of your scan history and account data
  • Opt-out — unsubscribe from all marketing emails via the link in any email, or via Settings → Email Notifications
  • Object — object to processing based on legitimate interests (see Section 3)

EU/UK users may also lodge a complaint with their local supervisory authority. To exercise any of these rights, email hello@citerankscore.com. We will respond within 30 days.

9. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us immediately.

10. International Transfers

Citerank is operated from the United States. If you access the Service from outside the US, your data may be transferred to and processed in the US and other jurisdictions where our AI providers operate. By using the Service, you consent to these transfers. EU/UK users: transfers are conducted under appropriate safeguards (Standard Contractual Clauses where applicable).

11. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by email or by a prominent notice in the Service. The "Last updated" date at the top of this page reflects the most recent revision. Your continued use after changes are posted constitutes acceptance.

12. Contact

Privacy questions, data requests, or DPA inquiries: hello@citerankscore.com — Webfor LLC, Vancouver, WA 98682, United States.


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